Refund Policy

At Beauty Boss Co we want to ensure transparency and clarity regarding our refund policies. Once goods and services have been provided to you, they are considered irrevocable. As a result, we are unable to issue refunds for any product or service that has been administered or utilized during your treatment. Our clients must accept and understand these conditions in consenting to treatment. 

All treatments, procedures, and pre-paid packages are non-refundable. We want to emphasize that once you have purchased a treatment or package, it cannot be refunded. No refund will be given to partially used package purchases since they are purchased at a discounted price. Our packages are non-transferable and expire one year after the date of purchase. We encourage you to take advantage of your package benefits within this timeframe. In certain cases, credit from prepaid treatments, procedures, and/or packages may be applied toward other forms of treatments or products at management’s discretion. Feel free to reach out to us for more information on how we can best assist you. 

We do not offer refunds on products purchased or partially used packages. However, if you experience a documented adverse reaction to a product, you may return it within 7 days from the date of purchase for in-spa credit. Defective products, such as those with broken pumps, can be exchanged within 7 days for the same product only.